Terms & Conditions

Effective date: 5 August 2026.

Operator: CONFIANSES LTD — Company Number 17343733, incorporated under the Companies Act 2006, with its registered office at 167-169 Great Portland Street, London, England, W1W 5PF. Website: https://gamers-inventory.com/  Support: support@gamers-inventory.com

Effective date: 5 August 2026.

§1  INTRODUCTION AND GOVERNING LANGUAGE

These Terms & Conditions (the "Terms") govern the relationship between CONFIANSES LTD (the "Company") and any person who uses Gamers Inventory at https://gamers-inventory.com/ (the "Customer"). The Website enables the purchase of Counter-Strike 2 (CS2) skins and related digital in-game items.

The Terms, together with the Refund & Cancellation Policy, the Privacy Policy and the Cookie Policy, are published in English, which is their governing language. Use of the Website constitutes the Customer's acceptance of all of them.

§2  NATURE OF THE SERVICE

The Website operates on a purchase-only basis. The Customer may buy digital in-game items; the Customer may not sell or exchange items through the Website, and no exchanges are offered. The Website is not a marketplace and does not facilitate Customer-to-Customer trading.

All products supplied are digital. No physical goods are dispatched. The Website primarily operates as an online retail store selling skins from the Company’s own inventory. The Company acts as the merchant of record for every transaction completed through the Website. The Company does not accept or process payments on behalf of third parties. The Company may acquire skins from third parties solely for inventory replenishment. Such acquisitions are separate procurement transactions and are not part of a peer-to-peer marketplace. The Website does not operate as an exchange, brokerage, auction platform or peer-to-peer marketplace.

§2A  BUSINESS MODEL

The Website operates exclusively as a business-to-consumer online store. Users cannot list items for sale, trade directly with other users, create auctions or receive payments from other users.

§3  SKINS COINS — THE WEBSITE BALANCE

The Website provides an internal prepaid balance denominated in "Skins Coins", where one (1) Skins Coin corresponds to one euro (EUR 1.00). Skins may be purchased either directly by payment card or by redeeming Skins Coins held on the Customer's balance.

Skins Coins are themselves purchased with real money by payment card and are stored on the Customer's balance within the personal account. They may be used only on the Website, solely to acquire skins and related digital items offered there, and have no use or value anywhere else.

Skins Coins are not money, electronic money or an investment, and carry no real-world monetary value. They cannot be exchanged, redeemed or withdrawn for cash or any other currency; they cannot be transferred, sold or gifted to any other person; and what the Customer receives is a limited, revocable, non-exclusive licence to use them on the Website, not property. The purchase of Skins Coins is not a deposit, and the balance is not a payment account or a means of transferring funds to third parties.

§3A  NO STORED VALUE

The Website does not provide payment accounts, stored-value facilities, e-money services or financial services.

§4  NO AFFILIATION WITH VALVE OR STEAM

The Company operates independently of Valve Corporation, Steam and Counter-Strike 2, and is neither affiliated with, endorsed by, sponsored by nor acting on behalf of any of them. Steam and other third-party platforms impose their own terms, technical limitations and trading restrictions, which may affect the availability, timing or completion of any transaction.

§5  ITEM LICENCE

CS2 skins and in-game items are licensed digital content governed by the rules of Valve and the Steam platform. The Customer acquires only such rights to an item as those rules permit; the item itself is not the property of the Company, and the Company grants no intellectual-property rights beyond enabling the purchase and delivery of the item to the Customer's Steam inventory.

§6  COMPANY INTELLECTUAL PROPERTY

All content of the Website — branding, design, software, images, text, logos and other materials — is the property of CONFIANSES LTD or its licensors and may not be copied, modified, distributed or otherwise used without prior written permission.

§7  REGISTRATION AND ACCOUNT SECURITY

Access to purchasing requires an account created with an email address and a password. The Customer may hold one account only.

The Customer is responsible for keeping login credentials confidential, for ensuring account information is accurate, and for all activity conducted through the account save where the Company is at fault. Suspected unauthorised access must be reported promptly to support@gamers-inventory.com. The Company may temporarily suspend an account pending security verification where unauthorized access or suspicious activity is detected.

§8  ELIGIBILITY AND CUSTOMER RESPONSIBILITY

The Website is restricted to persons aged eighteen (18) years or over, or the age of majority in the Customer's jurisdiction if higher. The Customer is responsible for independently verifying that the online purchase of such digital items is permitted under the laws applicable to the Customer. The Company may also verify ownership of the Steam account and payment method used for purchases. Users represent and warrant that they are the lawful owners of both the Steam account and the payment method used.

§9  RESTRICTED TERRITORIES

The Website is not available to any person located in, resident in, or accessing it from the following jurisdictions:

•          Afghanistan

•          Belarus

•          Central African Republic

•          Cuba

•          Democratic Republic of the Congo

•          Haiti

•          Iran, Islamic Republic of

•          Korea, Democratic People's Republic of

•          Myanmar

•          Russian Federation

•          South Sudan

•          Sudan

•          Syrian Arab Republic

•          Venezuela

•          Virgin Islands, British

Access may additionally be restricted where legal, regulatory, compliance, sanctions or fraud-prevention grounds require it.

§10  PRICES, CURRENCIES AND STATEMENT DESCRIPTOR

Prices are displayed in euro (EUR), and may also be shown and charged in US dollars (USD) or pounds sterling (GBP) according to the selector on the Website. Skins may be paid for either by payment card or with Skins Coins from the Customer's balance; Skins Coins are purchased by payment card. The amount presented at checkout is the total sum payable to the Company; no further mandatory charges are applied afterwards.

Fees levied by the Customer's bank, card issuer or payment provider — including processing or currency-conversion fees — fall outside the Company's control.

Following payment, the descriptor on the Customer's bank statement may display the Company name (CONFIANSES LTD) and, separately, the website name (gamers-inventory.com).

§11  PAYMENT HANDLING AND CARD SECURITY

The Website accepts Visa and Mastercard, and further methods may be added. The Company does not collect or store full card details on its systems. All card payments are processed by a third-party payment gateway that is compliant with the Payment Card Industry Data Security Standard (PCI DSS), and by submitting payment the Customer consents to the handling of card data by that gateway. Card data is not sold, shared or disclosed except where strictly necessary to process a payment or where required by law.

§12  FORMATION OF CONTRACT

Items presented on the Website are invitations to purchase and not binding offers. A binding contract arises only once the Company accepts an order and confirms the transaction. The Company may refuse, suspend or cancel any transaction where fraud, sanctions, AML/CFT concerns, payment abuse or other compliance risks are identified. The Company may request proof of ownership of the payment method, proof of identity and source of funds where reasonably required. Completion of identity verification may be required before delivery of purchased items.

§13  CANCELLATION OF IMMEDIATELY DELIVERED DIGITAL CONTENT

Pursuant to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer ordinarily enjoys a fourteen-day right to cancel a distance contract. As the items are digital content delivered without delay, the Customer consents at checkout to delivery commencing immediately and acknowledges that the fourteen-day cancellation right is forfeited once delivery has begun. The Customer's rights under the Refund & Cancellation Policy and the Consumer Rights Act 2015 are unaffected.

§14  ACCEPTABLE USE

The Customer shall not employ the Website for unlawful, fraudulent, deceptive or abusive ends, nor engage in fraud or suspicious activity. The Customer shall not deploy bots, scripts or automated tools, exploit errors or bugs, attempt to reverse-engineer the Website or scrape its data, circumvent moderation or security, or interfere with the Website's functioning. The Customer shall not lodge false refund claims or unfounded payment disputes. Users must not use the Website in violation of applicable sanctions, export control or anti-money laundering legislation.

Contravention may result in suspension, blocking or deletion of the account and, where warranted, legal action.

§15  MONITORING AND ENFORCEMENT

The Company applies a risk-based fraud prevention programme including transaction monitoring, behavioural analysis, sanctions screening, payment verification and identity verification where appropriate. The Company may also monitor account activity for compliance, anti-fraud, anti-money-laundering, sanctions-screening and security purposes, and may restrict, suspend or terminate access, decline orders or close accounts where reasonably necessary to comply with the law, investigate suspicious activity, protect the Website or its users, or enforce the Terms. Where appropriate and lawful, notice and a brief explanation will be provided; a Customer who considers a measure mistaken may write to support@gamers-inventory.com.

§16  ANTI-MONEY-LAUNDERING

The Company operates a purchase-only model with an internal prepaid balance (Skins Coins) that cannot be withdrawn, redeemed for cash or transferred between persons, which limits money-laundering risk. The Company nonetheless monitors for unusual or suspicious payment activity and may request identity or source-of-funds verification, decline or reverse transactions, freeze or close accounts, and refuse to credit or spend Skins Coins where money laundering, fraud or other financial crime is suspected, or where required to comply with applicable anti-money-laundering and sanctions law. The Company may request proof of identity, proof of address, proof of ownership of the payment method and source-of-funds documentation where reasonably required by law or internal compliance procedures. Failure to complete requested verification may result in suspension of transactions, cancellation of orders or account termination. The Company reserves the right to report suspicious transactions to competent authorities or payment service providers where required by applicable law.

§17  LIMITATION OF LIABILITY

Nothing in the Terms excludes liability that cannot lawfully be excluded. To the fullest extent permitted by law, the Company is not liable for indirect, incidental or consequential loss, nor for loss arising from third-party platform decisions, Steam restrictions, inaccurate trade-link information, account issues attributable to the Customer, or circumstances beyond the Company's reasonable control.

§17A  COMPLAINTS

The Company aims to acknowledge complaints within five (5) Business Days and provide a substantive response within fourteen (14) Business Days. Complaints may be submitted to support@gamers-inventory.com.

§18  GOVERNING LAW AND CONSUMER RIGHTS

The Terms and any non-contractual obligations connected with them are governed by the laws of England and Wales, the jurisdiction of the Company's incorporation, and the courts of England and Wales shall have jurisdiction. Where the Customer is a consumer, no provision of the Terms affects mandatory statutory rights available under the law of the Customer's country of residence.

§19  AMENDMENT OF THE POLICIES

The Company may revise the Policies from time to time. The prevailing version, bearing its effective date, is published on the Website.

§20  CONTACT

Enquiries concerning these Terms may be addressed to support@gamers-inventory.com.